Returns & Exchanges

At JETS, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all hangtags and hygiene seals are intact to qualify for a full refund.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund or new exchange has been processed.